Confessions on a Soccer Pitch

Wednesday, August 30, 2006

In the news...

Almost 4 months into my job, and I finally have some news to share... with everyone! Just took a crash course on talking to the media too... whew! Check out the media release from yesterday (my part is closer to the bottom, if you don't want to read about the actual research study I'm helping with!).


MEDIA RELEASE
For Immediate Release
COMMUNICATIONS, #220-1815 Kirschner Road, Kelowna, BC, V1Y 4N7
www.interiorhealth.ca

August 29, 2006

Study Considers How Best to Deliver Bad News in the ER

KAMLOOPS – When a patient is rushed into the hospital’s emergency department barely breathing or suffering from life-threatening injuries or illness, physicians and nurses respond immediately. In this immediate response, with the focus rightly placed on the critically ill patient, communication with family members is sometimes lost.

It’s for this reason that Kamloops ER doctor Anders Ganstal, in association with Interior Health’s Research and Evaluation Department, is embarking on a research study designed to improve communication with the loved ones of critically ill patients admitted into Royal Inland Hospital’s emergency department.

“I think overall we do well, but sometimes we forget,” Dr. Ganstal says. “We’re busy caring for the patient and our focus is on resuscitation of that patient, but meanwhile, the family may arrive on scene with little or no information.”

Delivering difficult news is a challenging part of the job for emergency department staff, and Dr. Ganstal says doctors and nurses often communicate with family members according to their own level of comfort.

The intent of the study is to not only offer insight into how well the ER is doing presently, but identify areas of improvement. Previous research has shown that attending to a family’s emotions when delivering difficult news, and giving them the information at the right time, improves the family’s experience with the health care system. Ganstal’s study recognizes that when a patient and their family arrive in a hospital ER, the response is not just about meeting the urgent physical needs, but also the resulting emotional needs.

Assistance for the research project will be provided by Leslie Bryant MacLean and Jennifer Miller, Research Facilitators with Interior Health’s Research and Evaluation Department, as well as The College of Family Physicians of Canada.

“Our goal is to support research activities within Interior Health because we know research assists our health care professionals, clinicians and policy makers, in making evidence-informed decisions,” says Jennifer Miller.

The department offers support for research activities in a variety of ways, including help with literature searches and research design (methodology and analyses) for Interior Health staff who may be interested in pursuing research projects. Research facilitators, funded by the Michael Smith Foundation for Health Research, also offer educational research skills workshops, seminars and networking opportunities. These activities help connect staff with common research interests and promote the sharing of research findings. More information about the department and its activities can be found on the Interior Health website at www.interiorhealth.ca/information/research.

Meanwhile, in order to protect the integrity of the ER research project, specific details around the study will not be released at this time.


For media inquiries, please contact:

Darshan Lindsay, IH Communications (250) 318-4408

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